Mark Taylor is a Principal Technology Manager at Microsoft. In his current role Mark is accountable for ensuring global supportability of conferencing solutions across the enterprise, including standardization. Mark has been working in the AV/IT space for the past 10 years. In previous roles with Compass Group Mark led engineering teams which developed global standards and researched best practices for lifecycle management and space utilization. He also led AV project delivery and support teams at Microsoft. Taylor contributed to InfoComm International’s first edition of the Networked Audiovisual Systems. The book serves an on-the-job reference and a study tool for the Certified Technology Specialist exams. In addition, Taylor served for three years on the InfoComm Professional Education and Training Committee.